KYC FAQs

KYC FAQs

Why does ReFi Hub KYC users?

ReFi Hub conducts KYC to ensure trust, security, and compliance. It prevents fraud, verifies identities, and supports Anti Money Laundering (AML) regulations, giving users and businesses confidence to engage securely.

How does ReFi Hub KYC users?

We are partnering with Synaps to KYC both users and businesses. They are provide a web3 focussed solution with high level security and a seamless verification experience.
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How is personal data handled and protected during the KYC process?

• Synaps KYC/KYB solution is ISO27001 certified.
• Data is encrypted both in transit and at rest.
• Storage facilities are located in Europe, fully compliant with GDPR requirements.
• Our KYC provider is audited annually by external firms to uphold compliance and security.

What personal information does Synaps collect during the KYC process?

• First name
• Last name
• Date and place of birth
• Nationality
• Place of residence
• IP address
• Phone number
• Identity document
• Photograph‍

Can I reuse my KYC verification across different platforms?

Yes, Synaps offers a reusable KYC feature, allowing users who have already undergone verification to instantly reload their profiles across various projects on the platform. This streamlines the onboarding process and enhances user experience.

Can US citizens use ReFi Hub and successfully KYC?

Due to strict regulations US users are unable to KYC for ReFi Hub using an American ID or an American IP address. We are exploring alternative ways for American users to legally access the platform. If you are a US citizen and have questions about our regulatory plans, please join our discord and open a support ticket for more information.

Will I be able to invest if i do not KYC?

No due to legal regulations you are not able to invest on ReFi Hub platform without successfully being KYCed.

How long does it take to KYC?

With a simple face scan and ID submission, the verification process takes less than two minutes, and approvals are typically granted within 24 hours.

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